YYForce and Stevens hotels plan service-robot rollout across 772 rooms
The two Singapore hotels and YYForce will prepare lift access, routes and guest notifications for a first service-robot phase; humanoid work is separate and later.
YYForce and Novotel Singapore on Stevens and Mercure Singapore on Stevens have agreed to prepare a service-robot rollout across the hotels' 772-room precinct. The 13 October partnership gives the workforce and facilities-services company a named Singapore hotel setting for guest delivery, food and beverage logistics, scheduled cleaning and concierge support. The first phase is confirmed, but deployment has not begun.
The planned work extends beyond placing machines in a lobby. According to YYForce's original release distributed by PR Newswire, the hotels and YYForce will map robot routes, configure lift access, assess network requirements and arrange guest arrival notifications before launch. Individual robot assignments and operating areas will be set against the hotels' service needs and technical readiness.
From a test centre to a named hotel operation
The two-hotel agreement is distinct from YYForce's Singapore robotics training and testing centre, announced earlier this month. That centre described simulated hospitality workflows without naming a customer deployment. The Stevens partnership identifies actual hotel premises where specialised robots are intended to work alongside staff, although the site has not yet reported live robot performance.
The first applications cover in-room amenities and dining deliveries, movement of items for restaurants and banquets, cleaning selected public areas and corridors, and support for guest directions. Lift integration and mapped routes matter because hotel deliveries move between floors, guest areas and back-of-house operations. A useful operating test will have to account for handoffs to staff and guests, not only whether a robot can move through an empty corridor.
Humanoid research is a later phase
YYForce also plans a separate second phase involving its humanoid system and future versions. Housekeeping and banquet workflows are expected to inform that development through permitted observations and agreed data-use arrangements. The announcement does not say humanoid robots are already performing hotel tasks. For now, the concrete operating plan concerns specialised service robots and the integration work needed before their first hotel use.
The parties' memorandum of understanding provides for YYForce hardware, software updates, maintenance and technical support; the scope of support and commercial terms will follow final agreements. That leaves a clear next test for Singapore hotel operators considering similar systems: whether the planned services run reliably through real guest traffic, lifts and staff routines after implementation. The named venue makes that question more specific than a showroom demonstration, while measured cost and service outcomes must come from the rollout itself.
Source: YYForce's original 13 October 2026 issuer release via PR Newswire, including Annex A's deployment status and scope.
