Vietnamese ticketing platform CTicket says more than 150,000 buyers queued at peak for three sales phases covering two BIGBANG concerts in Hanoi, putting its traffic, verification and payment controls under a high-demand test.
CTicket recorded a fan-membership presale of under two hours, a bank-card presale of under four hours and a general sale of about 90 minutes. These timings and the absence of a major technical incident are company figures, not independently audited performance results. PR Newswire
CTicket’s REAL FAN control replaces a standard CAPTCHA with multiple-choice questions about the artist. The platform also applied location and VPN checks and, during the bank-card phase, verified eligible payment cards without storing card data, according to the company.
The approach matters because large concert sales concentrate traffic and fraud risk into a short window. Ticketing infrastructure must allocate inventory, enforce organiser rules and process payments while limiting automated buying and keeping legitimate customers moving.
Question-based fan checks may add friction for automated buyers, but the announcement does not establish a measured bot-blocking rate or eliminate resale. CTicket’s claim that nearly 90% of successful buyers were Vietnamese fans likewise needs to be understood as the platform’s own result.
The next useful evidence will be repeat performance across other major events, independently reported uptime and fraud outcomes, and whether organisers continue using the controls. That will show whether this was a one-event success or a scalable piece of Vietnam’s live-entertainment infrastructure.
Source note
Primary account: CTicket via PR Newswire, 21 August 2026. Operational and performance figures remain attributed to the issuer.