Salesforce has published Singapore findings from a worker survey that creates a useful enterprise AI adoption signal: openness to AI is not automatically translating into daily workplace use.
The gap is between attitude and use
The company says 29% of Singapore respondents identify as AI sceptics, below the 37% global average in its survey. But only 6% of Singapore desk workers said AI is a core part of their daily work, compared with an 11% global average.
Why rollout quality matters
For technology leaders, the practical reading is that Singapore’s gap is less about broad worker resistance and more about implementation quality. Salesforce says unsuccessful pilots were linked to generic outputs, low trust in outputs and a lack of business context.
The Southeast Asia signal
The Southeast Asia relevance is operational. AI adoption stories in the region often focus on national strategies, model launches or investment announcements. This survey points to the narrower execution layer: whether AI tools are embedded into work, trained around specific roles and trusted enough for repeat use.
What to watch next
The next signals to watch are not only adoption percentages. Better evidence would include role-level use cases, training completion, workflow integration, security controls and whether teams keep using AI after pilots end.